Two Free eBooklets on Empathy

Every person on the face of the earth has a God-given capacity for empathy and compassion. Like every other ability, however, empathy does not improve on its own. But with deliberate practice, each of us can see steady and lasting improvement in this vital relational...
A Wave of Confessions Saves a Church

A Wave of Confessions Saves a Church

At last he had his chance. Clutching his prepared statement in his hand, Mark sat down in the front pew, ready to get even with the elders (all names have been changed). Six months earlier they had refused to support his promotion to senior pastor. They had stood...
What Makes Powerful People Cry

What Makes Powerful People Cry

I recently learned what makes some of the most powerful people in the world cry. Dr. Michael Lindsay, President of Gordon College, has interviewed 550 of the most successful political, business, and nonprofit leaders in the United States. This group included two U.S....
Confession Killers

Confession Killers

If you want to diminish the value of a confession, use one of these three phrases. “I’m sorry if I’ve done something to upset you.” When you use “if” in a confession, what people often hear is, “I don’t know that I’ve done anything wrong, but...
Destroy Your Enemies

Destroy Your Enemies

As the Civil War was coming to an end, it seemed inevitable that the North would prevail. President Lincoln had many discussions with administration “hardliners,” who hotly opposed his intention to be merciful and generous to the South. During one particularly...