Spanglish

Spanglish

Today’s movie clip is one of my favorites. It illustrates several key relational skills, including empathy, self-control, and the use of perceptive questions rather than forceful arguments. The clip is taken from the movie, Spanglish. Its central character, Flor, is a...
The Golden Result

The Golden Result

We all know the Golden Rule: “Do to others as you would have them do to you.” But do you know the Golden Result? It’s a direct corollary to the Golden Rule: “Other people will usually treat you the way you treat them.” Not always, but usually. Because...
Really Nice Pants

Really Nice Pants

In today’s movie clip, Will Smith demonstrates the enormous benefit relational wisdom (RW) can have in the workplace. The clip comes from the movie Pursuit of Happiness. It is based on the true story of Chris Gardner. In the weeks leading up to this scene, he ran out...

The Compassionate Boxer

Cinderella Man is one of my favorite movies, largely because it stars Russell Crowe, one of my favorite actors. The story is based on the life of James J. Braddock. Once a successful heavyweight boxer, Braddock was reduced to poverty by a broken hand and the Great...
Silencing Gossip

Silencing Gossip

How can you stop gossip and other critical talk in its tracks? Always be ready to ask three simple questions. If someone begins to share confidential or unfavorable information or opinions about another person, and you are not part of the problem or its solution,...